Delivering Flexible Training

to Healthcare Professionals

How technology can improve compliance training

5 learning management system (LMS) features that can help you meet your compliance training requirements - by Matthew Dickinson, e-Learning Consultant

I work with health and social care organisations on a daily basis who operate in a sector regulated by The Care Quality Commission (CQC).

Using an LMS to help manage the training element of their organisations’ compliance brings a number of benefits, I am going to outline 5 key points of many below -

Course delivery –

When looking at the LMS market an intuitive easy to access interface must be top of the list. Any LMS worth its salt will support a variety of different media formats from traditional SCORM content, Virtual Classrooms, PowerPoint files, PDF/Word docs and video files.

This flexibility allows you to combine different media to give staff a rich and engaging learning experience.

e-Assessment –

Making learning opportunities available to staff is simply not enough to evidence compliance. Robust assessment of training must take place immediately after training has been undertaken and down the line to ensure staff knowledge is still at the required level.

Three main categories of free online training:

Reporting –

System administrators need to be able to evidence compliance with real time reports giving a snap shot of the organisation’s overall compliance with the ability to drill down into different parts of the organisation.

Electronic evidence can be obtained on an ongoing basis that ensures staff have read policy and procedure documents. This is done by uploaded them into the LMS rather than them being given out as an afterthought at the end of a face to face training session.

Competency checks –

Most mandatory/compliance training needs to be completed on an annual or bi annual basis. Organisations I work with really value the opportunity to automatically set up competency checks for staff thus reducing the admin burden of chasing down learners to complete their refresher training a year after they first completed.

Reminder emails –

Again this helps reduce the admin burden on learning and development teams allowing them to focus on developing higher level training for staff. Prompts can be automatically sent out to learners asking them to login and complete outstanding training for a certain date. Organisations I work with find this invaluable in helping them achieve high compliance rates.


Click here to read of how one of the organisations I work with, South Staffordshire and Shropshire Healthcare NHS Foundation Trust, used Virtual College’s LMS to increase compliance rates.

About the author

Matthew Dickinson works for Virtual College as an e-learning consultant in the health and social care sector.

He specialises in online training to meet compliance requirements and in recent years has worked with a number of trusts, CCGs, hospices and care homes to ensure effective training implementations on small, medium and large scales.

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